Here’s an insightful review on Godaddy from a client of mine and pretty much sums up what I hear from everyone:
After hosting my ecommerce site with godaddy for 4 years I’m dumping them. I’ve been experiencing site outages due to overloaded database servers, lost email, and overall just bad service and support.
Technical support does respond quickly; however, their fist level support technicians only have canned scripts to work from and it’s frustrating to continually hear that the problem is with my website code, which has not changed in 2 years.
Godaddy support has told me that the lost emails are my fault. After arguing with them for 2 weeks they finally figured out that all of my company email was being routed incorrectly. They fixed that problem, but now there are times when it takes 24+ hours to receive an email generated by customers from my website.
It took me over a month to get support to look into the database server timeout problems. Finally I called and got someone who was able to validate that the database connection was timing out from my website (and costing me sales).
I was told that another customer was consuming all available server cycles and that nothing could be dome about it unless I moved to dedicated hosting (for a very large fee).
I was also told that part of the my timeout problem was caused by me being a customer for so long that my website was on a very old, slow server and should move to one of the newer servers; once again, for a rather large fee. Nice to see that GoDaddy values their long term customers (that’s sarcasm by the way).
So I decided to purchase virtual dedicated hosting; but after 2 weeks decided to cancel because I could not spend 12 hours a day trying to get the server configured (they preconfigure nothing).
Sure GoDaddy is cheap, but if you plan on growing your ecommerce business, you’d be better off hosting with top level hosts like StartLogic or IX Web Hosting.
Hi, I've been a webmaster for many years and have experience with many of the top web hosting providers out there. I have thoroughly reviewed and rated the
Would not recommend these guys for hosting. Have many bad things that I can say but won’t, just if you have a choice DON’T! They grew too fast and didn’t invest in the technology, now unfortunately the customers get stuck with slow, unreliable hosting service.
We have had technical problems for the past six months with our web page. I have been in constant communications with advanced technical support and can never get the same person twice. Every time requires a complete explaination of the problem and reworking what others have already done. They never find the problem and it continues to plague my business. I give up and will leave GoDaddy for a more reliable site as soon as possible. The only reason I stuck around this long is to prevent the complete rebuild of my web site.
I have the deluxe package with them. Hosting a small forum I wasn’t expecting much problem from a shared web host but recently I have been experiencing a lot of database connection problem. I’ve received several complaints from my users about the problem and tried resolving it. I’ve informed the tech support about it plenty of times but they’ve done nothing about it. I’m just hanging on until my plan expires to switch web host. Any suggestions?
I have also had so many problems with godaddy that I too would not recommend them to anyone.
I have been using GoDaddy as my hosting service to host my website that is hosted right now on different hosting company. I personally wasn’t happy with GoDaddy shared hosting, because my website was loading really slow and the uptime of the site wasn’t so excellent as the technical support said. The price is not that bad for the hosting plans, but I would not suggest you to use their hosting because your site will load really slow and you the site won’t be even to uptime of 95%.
I have a love hate relationship with my Web host, Go Daddy. This popular Web host is great for quick domain name registrations, especially considering that they offer domain name registrations for 1.99 when you purchase two months of hosting for only $3.99 per month. Go Daddy has about a million different packages for aspiring e-commerce developers, bloggers, Google Adsense users, pretty much anything about Web development that anyone may want to learn, Go Daddy has a package with a monthly fee to make the process easier.
However keeping in mind that many other Web hosts offer discount plans for multiple domain names (commonly referred to as reseller accounts), for a Web publisher, Go Daddy bills can get quite out of hand. Though Go Daddy offers reseller accounts, their packages do not offer comparable features, MySQL tables and access as Go Daddy. Therefore, if you are hosting 10 different sites, it is a $40 per month bill that you will be footing. Go Daddy is very convenient for quick site set-ups that need fast turn-over. They also offer email packages, MySQL tables, PHP access and many other services that come with the hosting plan that allow a Web Developer to throw a site up quick for about $10 (2 months hosting for $8 plus domain registration for $2). GoDaddy offers easy site maintenance with a very convenient control panel to maintain all the various aspects of a site.
In addition, Go Daddy offers a very convenient domain name control panel as well. However one thing that I have found disheartening about Go Daddy is their telephone customer support. I have often pulled my hair out trying to get information on problems related to my site. I have often been told different things by different technical support representatives and that makes it difficult to trust Go Daddy for any long tern service. Additionally, I have found Go Daddy’s domain redemption policy somewhat terrorist-like. If you fail to renew your domain name in a timely manner, Go Daddy will hold it in redemption before releasing it to other registrars and in order to pull it out of redemption, it costs $150. That seems a little exorbitant to me. They also have a policy regarding their backups where if you need to access any files from the backups, they will charge you $150. Again, that seems exorbitant in comparison to other hosts. In my opinion, Go Daddy offers a very user-friendly service for the novice Web publisher. However for the educated consumer, Go Daddy is very overpriced and you will find yourself hairless dealing with their technical support representatives.
RE: GoDaddy.
I changed my credit card on file and the next billing cycle they used the old number anyway. When I told them what had happened, and I’m assuming there is a log of my account activity, they said my services could be restored…oh and by the way, there would be $135 restoration fee. Obviously, I said; “no thanks.”
When will a law get passed that allows consumers to charge businesses a fee for the troubles they must endure for crappy service?
GoDaddy:
1. Very slow Hosting servers
2. Poorly trained support staff
3. Incompetent management
4. Unethical sales tactics
5. Will update your credit card expiration date in order to auto bill your account.
6. GD owns Standard Tactics, co in New Mexico, in order to grab domains of value when they expire.
7. Created their own Redemption policy in order to then sell your domain on tdnam.com. Ask them about “Status 77″…
8. Becoming a giant of their industry and will become more obtrusive and aggressive against domain owners.
Go Daddy is a SCAM! They automatically set you up for a recurring charge and when I had found such an unsolicited charge on my bank statement, I called their customer service dept. The agent could not tell me what it was for, so I had my bank refuse the charge. Then, without warning or explanation, Go Daddy blocked my website because they had the domain, and told me I had to pay a FIFTY DOLLAR ($50!) charge to get the site back!!!! I spoke to Dustin in “Team Magenta” who just defended their policy and offered nothing to me.
wish i had researched godaddy first. poor web
hoster to say the least far more worried about
my credit card expiring than my site go away
godaddy.
I concur with the review. GoDaddy has very poorly informed/trained level 1 tech support personnel. They took a “high traffic” site of mine down without informing me during a business-critical time. It was a standard WP blog with 700-1000 page loads per day. high traffic, my @SS!!