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398 reviews   106,332 votes   last vote 05/18/2013 6:12 PM CDT

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Recent Reviews
"GODADDY SUCKS! HORRIBLE "take it or screw you" customer service attitude. Absolutely t.."
"They aren't perfect but they are probably the best host that I've used. They give you a .."
"NETWORK SOLUTIONS IS THE WORST!! DO NOT DO BUSINESS WITH THIS COMPANY!I was trying to buy a domain.."
"I agree. GoDaddy has become the one "not to go to" when it comes to hosting either a si.."
"Have been a loyal customer for the past 10 years. Had never had problem until now.This time Netsol.."
"My e-mail just stopped sending (using outlook, with Network Solutions as my host). I have been wi.."
"Well. just had to add another BAD review for this company.They used to have this CHAT function on .."
"I can no longer recommend GoDaddy's online services due to their unethical billing practices..."
"Beware their junk hosting, horrible support and bad service. I admit and without exaggeration that.."
"I can absolutely agree with the first review.Support is very kind and helpful, and their server is.."

About GoDaddy
Rank
#36 of 36
Votes
9
Reviews
137
 

GoDaddy
Visit the official GoDaddy website
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#36 GoDaddy Rating for GoDaddy
Ranked #36 of 36
(#1 Just Host 22,656 votes)
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9 Votes
Read user reviews and comments
Read user reviews and comments
Users do not like this host
Bottom Line
This host is not recommended by our users. Stick with a top rated host like Just Host or iPage Hosting.

GoDaddy Reviews
by on at 9:01 PM CDT
GODADDY SUCKS! HORRIBLE "take it or screw you" customer service attitude. Absolutely the worst experience of my business life EVER!


I bought a domain and website service from godaddy. a day or so later, I got an email saying that they wanted me to "scan over to them
a government issued identification - like my drivers license or passport" I called and emailed them, that I was very uncomfortable with
sending this over the internet, as I am leery of such things, and their responses to me was so nasty and "take it or leave it," that I
really couldn't believe it. To add insult to injury, they then locked me out of my account, took down my site, and sent me an email
that said basically - go screw myself, and if I hadn't got enough of them screwing me, they'd allow me to pay a "miscellaneous charge
of $12.85" for the priviledge of them doing it to me some more!

How rude! How arrogant this company is, to cost me - their customer- lost time, intellectual property, and unknown amounts of lost
business by taking down my site, and then to tell me, that if I wanted to re-establish the account they wrongfully took down and locked
me out of, I'd have to pay! WOW!!!

No. I don't godaddy, and I hope the time I'm investing by writing this here (and everywhere else I can), will save millions of others from the
nightmare with them, that I've experienced.

Sincerely,
Odell D
by on at 11:07 AM CDT
I agree. GoDaddy has become the one "not to go to" when it comes to hosting either a site or e-mail. I had problems with mail being rejected and identified as SPAM, when it wasn't. I could not contact any of my clients because for some reason the GoDaddy site had determined that my mail was not valid. I spoke with them several times and got nowhere. They're answer each time was that the mail must be SPAM. I've tried to cancel the mail service three times in the last month but it is still listed as being active. They refuse to cancel and refund the fees I've paid to them.
by on at 11:16 PM CST
I can no longer recommend GoDaddy's online services due to their unethical billing practices. I was a loyal customer since 2005 (an eternity, by internet standards), but after the experiences I've had with their "customer service" (or lack thereof) over the last month, I have terminated my account and am no longer doing business with them. I have never encountered such rude, condescending, curt, unhelpful people in my life!
by on at 8:29 AM CST
Beware their junk hosting, horrible support and bad service. I admit and without exaggeration that if i turn my computer into a server to offer service like godaddy's i am certain that I would provide a better and more reliable service, I honestly think they trick users into their scam by offering cheap service. I advise anyone not to use godaddy.
by on at 9:47 AM CST
Do not, under any circumstances, use Godaddy.

In the past month, our site has been down at least twice that we know of. Both times we had to call Godaddy and alert them. Last night when I called, I was told the issue would be resolved in 24 hours -- absolutely not acceptable for our e-commerce site during the holiday season. When I called to check on status this morning, the timeframe had extended to 72 hours.

I asked the support person to please have an executive or manager call me back to discuss my concerns. The response was very clear: no one would call me. Instead, when the issue was resolved I would receive an email. I had to ask the question three times because I could not believe the answer was no.
by on at 7:05 PM CST
I had serious issues with lost emails and concrete proof. Support's response was to have me as their techhy sending emails with headers - they would not check their server logs as I had suggested. The problems got worse, so I found a new host.

Imagine how really happy I was to get an email telling me the transfer was successful. Imagine my fury to get one TWO MINUTES later telling me my domain had been cancelled!

Nasty, lazy, under-resourced vindictive shabby sales outfit that won't be around in the next decade. Bring on global web regulation so these bribers can cease their backhanders that are keeping them in business. A disgrace.
by on at 4:20 PM CST
The customer service at GoDaddy.com could not be worse or less interested in working with you or your business. Our tech guy had set us up with them but I've had to speak directly with their staff recently and today. Over this time I have spoken to about six different people--each of them indifferent and not interested in solving a problem--even when it is based in their policies! Do not use this company if you can help it. I just want to know how quickly I can get rid of them!
Users do not like this host
Bottom Line
This host is not recommended by our users. Stick with a top rated host like Just Host or iPage Hosting.

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