HostGator has become one of the better known web hosts in the industry by being themselves. Though nothing they do is completely spectacular or unbelievable, they do what they should do. That is, HostGator actually answers their phones, replies to their emails, responds to live chat requests, doesn’t rip you off, and provides quality hosting. It’s actually quite sad that most hosts can’t seem to get these things right, but it’s great for HostGator as they’ve banked on it and it’s translated into success.
At first glance, HostGator is not too impressive. They have a fairly generic web site, a logo with a fairly lame slogan - “we eat up the competition” (the alligator in the logo is eating the “H”) (sorry HostGator), ordinary copy on their text, an apparent lack of updates on their site, a pretty standard ModernBill setup, cPanel, and basically everything an average web host has.
However, that’s the beauty of HostGator. They don’t have too many bells and whistles, marketing ploys, or anything of the sort. What you see is what you get and it’s that simple. HostGator’s terms of service is pretty standard, as is their order process. Marketing isn’t shoved down your throat at every page and billing is simple. The order process takes about 5 minutes and HostGator accepts both credit cards and PayPal (which is always nice), as well as debit cards.
HostGator offers some other services such as web design, merchant services, domain registration, SSL certificates (which at $75 each, are overpriced), and script installation. They outline all of their upgrades quite clearly in the Addons section of the Support Center, which is always nice.
The actual HostGator control panel is cPanel. There is absolutely nothing that I can tell that is different than any other standard installation of cPanel. It has the standard mail and database features. Speed was good. Everything worked fine and installation of the scripts I tried worked just fine.
Pros
Good support, easy to contact, competitive pricing, plenty of features with
cPanel, straight forward
Cons
Not too many free addons or extra features, no Web 2.0 technology support
Bottomline
HostGator is a solid hosting company that provides excellent support and competitive pricing without too many frills or marketing ploys.
Hi, I've been a webmaster for many years and have experience with many of the top web hosting providers out there. I have thoroughly reviewed and rated the
Although I currently am not using Hostgator (due to a lack of funds) I have found them to be an awesome host. Every time I had a question or issue I had it solved in a day or less. Most times within minutes. Email, live chat and modern bill work quickly and proper. No complaints here.
HostGator has been fantastic for me. They provide the best support of any host provider I have ever used. The do in fact deliver on all promises and they are very cost effective. I recommend them to anyone thinking of hosting a website.
I have been hosting my family website on Host Gator for over a year now and absolutely love it. My site is big for a family website with lots of pictures and visitors - we are over 15000 now
so I need it to be up all the time. I have not been disappointed with Host Gator. I looked for many months before finally moving my website to Host Gator and have been happy since then. My experiences with using Customer Service have been a pleasure too - prompt and good service!