I feel really taken by them and stupid for continuing to pay them. I have been with them for 3 years+ and have had the worst customer service in the entire hosting world. They simply don't care. Bottom line. They are available but it is just a body to cover the phone.
Billing made a mistake AGAIN. I am on automatic pay with my credit card. I review my bank statement, saw I had paid and did not think anything else. Apparently, accounting made a mistake and added a warning sign to the check-out that this site might be a copy and a fraud - thus customers were not purchasing. It was during the holidays and I was traveling so i did not catch it right away. A loyal customer pointed out the problem. I emailed ipower and after 18 hours of back and forth they finally got it. Another waste of 2 working days.
And my final complaint is my website is constantly down at least for 15 minutes monthly. I have had enough. Stay away ... no RUN.
397 reviews 
106,328 votes
last vote 05/17/2013 11:53 PM CDT
