Network Solutions Review #60 by Dissapointed User on March 28th, 2011 at 10:48 AM CDT

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Do not use this host! If you think they are giving you a 30-day money back guarantee, it's a lie. I was charged a cancellation fee for using my 30-day money back guarantee, meaning their guarantee is a fraud! In addition to that they do not provide, under their standard hosting, basic hosting features like IMAP or shel_exec. Honestly, you can get way better hosting for your money elsewhere. Not worth the time or the trouble.

Do not use this host! If you think they are giving you a 30-day money back guarantee, it's a lie. I was charged a cancellation fee for using my 30-day money back guarantee, meaning their guarantee is a fraud! In addition to that they do not provide, under their standard hosting, basic hosting features like IMAP or shel_exec. Honestly, you can get way better hosting for your money elsewhere. Not worth the time or the trouble.

Network Solutions Review #59 by Kwon B Lee on March 26th, 2011 at 2:36 PM CDT

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NEVER USE network solutions. They do not care about customer at all. When you call customer service, they just issue service request number. And they do what they want. I renewed 3 year renewal on Mar 15 and cancelled right away after I found their service fee is too expensive. Customer service representative said they would refund money but I got an e-mail that I have to use their service for 3 years according to their policy. Decision maker hide and send this kind of e-mail to me. Then, I had to call customer service so many times and fight with them to get money back. Finally, they refunded my money. But, they deleted my web hosting service account on Mar 22 without any notice even thou my expiration date is May 26, 2011. I could not get any business e-mails. I called customer service to recover web hosting service but I got only service request number. They sent me an e-mail that I must purchase new web hosting service package to recover it even thou they deleted my web hosting service account before expiration date of 5/26/2011. They know that it is wrong but they just urge me to purchase new web hosting service package to recover web hosting service. I had to fight with them 3 days. I could not get any e-mails while fighting. Finally I purchased web hosting package thru other company to get my business e-mail. Network solutions hurt my own business. I run a small trading company. I can not run my company without e-mails. But, Network Solutions does not care about it. They just want to sell their web hosting package with hurting my business. I really like to sue network solutions if any lawyer can take this case.

NEVER USE network solutions. They do not care about customer at all. When you call customer service, they just issue service request number.
And they do what they want. I renewed 3 year renewal on Mar 15 and cancelled right away after I found their service fee is too expensive.
Customer service representative said they would refund money but I got an e-mail that I have to use their service for 3 years according to their policy. Decision maker hide and send this kind of e-mail to me.
Then, I had to call customer service so many times and fight with them to get money back. Finally, they refunded my money. But, they deleted my web hosting service account on Mar 22 without any notice even thou my expiration date is May 26, 2011. I could not get any business e-mails.
I called customer service to recover web hosting service but I got only service request number. They sent me an e-mail that I must purchase new web hosting service package to recover it even thou they deleted my web hosting service account before expiration date of 5/26/2011.
They know that it is wrong but they just urge me to purchase new web hosting service package to recover web hosting service.
I had to fight with them 3 days. I could not get any e-mails while fighting.
Finally I purchased web hosting package thru other company to get my business e-mail. Network solutions hurt my own business. I run a small trading company. I can not run my company without e-mails. But, Network Solutions does not care about it. They just want to sell their web hosting package with hurting my business. I really like to sue network solutions if any lawyer can take this case.

Network Solutions Review #58 by Susan on March 21st, 2011 at 11:25 AM CDT

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Network Solutions SUCKS! They are the worst server system. THe system is down all of the time, like today, and when you speak with them they give you some technical nonsense that means nothing. They have deleted entirely loads of emails and then claimed I did it. Just because they want to free up some space. Some emails make it to you and some don't but one never knows why. When I forwarded an email to them that was sent to a different email so I could send it on to them, they told me that it was blocked and I needed to use an address management system. Hmmm, well then why is it that I get 95% of the emails from this email account and then a few randomly don't make it. It has absolutely nothing to do with an address management system. It has to do with their crappy firewall system which is inconsistent. Note to anyone thinking about Network Solutions - Dont use it. Go elsewhere. I am.

Network Solutions SUCKS! They are the worst server system. THe system is down all of the time, like today, and when you speak with them they give you some technical nonsense that means nothing. They have deleted entirely loads of emails and then claimed I did it. Just because they want to free up some space. Some emails make it to you and some don't but one never knows why. When I forwarded an email to them that was sent to a different email so I could send it on to them, they told me that it was blocked and I needed to use an address management system. Hmmm, well then why is it that I get 95% of the emails from this email account and then a few randomly don't make it. It has absolutely nothing to do with an address management system. It has to do with their crappy firewall system which is inconsistent. Note to anyone thinking about Network Solutions - Dont use it. Go elsewhere. I am.