I was shocked when I read this comment from an ex-employee at Network Solutions and know I will never use or recommend them again:
“I worked for Network Solutions in their hosting department and at first it was not so bad. As time went by, it became obvious that our goal was to fill clients credit cards with junk.
Their servers are the slowest I’ve ever seen and their databases were so slow the customer’s connection would always time out. It got really bad when I learned that most of what I was trying to fix was impaired on purpose just to get people to call in so we can up sell them.
To make your sales goal you would have to trick clients into buying hosting for 3 years by saying it’s only 9.96 per month then bill them for 3 years.
The kicker was email. We would take down email all the time. If the client had orders coming through their email they would call in all panicky and we would get a big up sell.
All upper Mgmt at Network Solutions are sales men who would sell crack to there own baby for cash. High sales is everything. You receive rewards for sales, but never for fixing clients problems or just plain taking care of the customer. I’ve seen so many accounts of old ladies who were up to their ears in debt because we over sold them and they trusted us.
Of course I was fired for spending to much time on a call trying to fix a clients mess we gave them.”
Guys, don’t put up with this nonsense. I would steer clear of Network Solutions for a while until they get their business in order. I recommend top level hosts like StartLogic or Yahoo Hosting.
Hi, I've been a webmaster for many years and have experience with many of the top web hosting providers out there. I have thoroughly reviewed and rated the
NETWORK SOLUTIONS SCREWED ME FOR 34.99$ FOR A SINGLE DOMAIN. No Support for Mail. 100% Fraud.
We registered a domain with Network Solutions and as a matter of convenience hosted with them as well. When a difficulty arose we found their customer service rigid and unwilling to work with us to solve the problem.
I can’t recommend their hosting services.
I have both live domains and parked domains at network solutions. I don’t like them for either.
For live domains, their online tools are badly designed. I did encounter server outages where they were’t forwarding my domain aliases properly, but that was legitemate incompetence, no attempts to sell me more stuff.
But if you use them to park your domains, BEWARE. I found out quite by accident that had been using my parked domains to advertise! They never even asked me! If a friend hadn’t called to tell me, I never would have known. That’s sleazy.